Terms and Conditions
Effective Date: May 28, 2010
DirectLead Terms and Conditions
Our terms and conditions are designed to encourage better service and compliance with anti-spam regulations.
By using DirectLead as a permission-based email marketing tool,
you are agreeing to the following conditions, and as such, we recommend familiarizing yourself with the following documents.
Every message is subject to manual message review during the trial period.
Messages may be delayed as a result. You may upgrade your account at any time.
If you have not upgraded your account by the end of the trial period, you may
log in and manage your lists, but you will not be able to send messages.
DirectLead has a no tolerance spam policy that we take very seriously.
Your account or your customer's account will be terminated if you send unsolicited email messages.
DirectLead only supports permission-based emails and has a no tolerance spam policy that
we take very seriously. Your account will be terminated if you send unsolicited email messages. Read Our Anti-Spam Policy
End User Service Agreement
An End User Service Agreement (EUSA) is a legal contract between DirectLead and the end user, you, our customer.
The EUSA details how the Software as a Service can and cannot be used and any restrictions DirectLead imposes.
Prohibited Content and Commerce
DirectLead prohibits the use of its software for many types of commercial activities including pornography, hate speech and illegal products or services.
At any time, either party may cancel a user's DirectLead account for any reason.
The user must request cancellation by calling DirectLead at 37522533 or by sending written notice to:
A-10, 27/F, BILLION PLAZA 2, 10 CHEUNG YUE STREET CHEUNG SHA WAN, KOWLOON
Or email at firstname.lastname@example.org
Amounts paid are not refundable. Subscriptions to our service are pre-paid.
As such, any cancellations that occur in the middle of a payment term (month,
quarter, or year depending on payment schedule)
will be made effective on the final day of the prepaid term.
Any email communication regarding the cancellation of an account must be from the
email address on record in the account to complete the cancellation.
Credit Card Expirations or Declines
Please note that allowing a credit card to expire or not submitting payment by check
regardless of invoice receipt status will not automatically cancel your account
as we maintain all account data, allow subscriptions to occur, and allow you access
to your account. You will remain responsible for paying the monthly charge, which
will accrue to your account, until we receive a cancellation notice. We will send
notice to the email on record if a card is declined. We may also follow-up by phone
or mail. We reserve the right to send delinquent accounts to a collection agency if
they are not paid within 3 months.
Retrieving Your Data After Your Account Has Been Canceled
cannot be retrieved. Please be sure to export all data you wish to save before
canceling your account.